Health Guarantee & Shipping

Health Guarantee and Shipping Information

At Family Retrievers Home, we are committed to the well-being of our puppies and ensuring a smooth and safe transition to their new homes. Our Health Guarantee and Shipping Information provide you with peace of mind as you embark on this exciting journey of welcoming a new furry family member.

Health Guarantee:

We take the health of our Retrievers very seriously and stand behind the quality of our breeding program. When you choose a puppy from Family Retrievers Home, you can expect the following health guarantee:

1. Health Check: Your puppy will receive a thorough veterinary examination before leaving our care. We ensure that your puppy is in excellent health and has received all necessary vaccinations and preventive treatments.
2. Genetic Health: We are dedicated to breeding healthy puppies. Our breeding dogs undergo genetic health testing to reduce the risk of hereditary diseases commonly found in Retrievers.
3. Health Records: You will receive a comprehensive health record for your puppy, detailing vaccinations, deworming, and any other necessary health information. This record will be a valuable resource for your veterinarian.
4. 30-Day Health Guarantee: We offer a 30-day health guarantee from the date of purchase. If your puppy is found to have any serious health issues within this period, we will work with you to resolve the issue, which may include a refund or replacement, as outlined in our Health Guarantee Agreement.
5. Lifetime Support: We are here to support you throughout your puppy's lifetime. If you have any questions or concerns about your Retriever's health or well-being, don't hesitate to reach out. We consider you a part of our extended Retriever family.

Shipping Information:

If you are not able to visit our location to pick up your new puppy, we offer safe and reliable shipping options to ensure your puppy arrives at your doorstep comfortably and securely:

1. Domestic Shipping: We provide domestic shipping within the United States. Your puppy will be transported in a climate-controlled, comfortable environment, and we will work closely with reputable pet transportation services to ensure a stress-free journey.
2. International Shipping: For our international customers, we can assist with arranging shipping to your location. Please contact us to discuss specific international shipping options, requirements, and fees.
3. Health Certification: Your puppy will come with all necessary health certifications and documentation required for air travel, including a veterinarian-issued health certificate.
4. Travel Arrangements: We will coordinate all travel arrangements and provide you with tracking information so you can monitor your puppy's journey.
5. Arrival Information: Upon arrival, your puppy will be met with care and love, ready to start their new life with you.

Please note that shipping costs may vary depending on your location and the chosen shipping method. We prioritize the safety and comfort of our puppies during transit.

At Family Retrievers Home, your puppy's health and well-being are of utmost importance to us. We are dedicated to ensuring a smooth and safe transition to your home, and we are always available to address any questions or concerns you may have along the way. Thank you for choosing us as your trusted breeder and companion for your new Retriever puppy.